Last Updated: August 9, 2023
This privacy notice ("Policy") relates to the website(s), mobile application(s), software downloaded and installed on a mobile device, related social media, and/or other services provided, including email messages, that we may send to you ("Site"), controlled or operated by Dreamapp Ltd, a UK limited company, number 12692529, with an office at 190 Carrara Tower 250 City Road, London, England, EC1V 2PU,and/or its owners, agents, employees, representatives, or affiliates and assigns ("Dreamapp"). This Policy sets out the basis on which we collect any personal information relating to you, or that you provide to us in relation to us providing dream interpretation services.
Dreamapp gathers and uses (i) personal information submitted to the Site and (ii) aggregated information collected from the services provided through the Site. This Policy applies to the Site, and any domains, services, applications and applicable products ("Services"). From time to time we may update this Policy, at our sole discretion. Your use of the Site after an updated Policy becomes effective will indicate your acceptance; therefore, we encourage you to periodically review this Policy and the Site in order to keep apprised of our current privacy statement.
Who are we?
As used herein "we", "our" or "us" means Dreamapp.
We may be the controller of your personal information. This means that we are responsible for deciding how we collect, store and use your personal information.
If you have any questions about this privacy notice, please contact us by email support@Dreamapp.io.
Who does this Policy apply to?
This privacy notice applies to all users of the Site.
When you use Site or Services, we may collect and use personal information about you or that directly or indirectly identifies you or another individual ("Personal Information"), which may also include your name, email address, phone number, address, browser and device information, and information collected through cookies and other similar technologies (such as IP address).
We may also collect and use non-personal information that does not and cannot be used to reveal your identity or that of another individual, such as information which has been anonymized, deidentified, or aggregated ("Other Information"). Other Information that we may include unique identifier from Apple and Google in order to link your use of the app for billing through iTunes and Google Play and for advertising purposes. We use Other Information to facilitate our operation of our Site and for other purposes as described below.
You hereby declare and agree that any and all information you provide to us and/or update and/or share with Dreamapp on the Site is correct, reliable and accurate, and that you registered and/or provided the information in your own name and on your own behalf, and not in the name and/or on the behalf of any third party and that you permit us to use the information in accordance with this Policy.
INFORMATION WE USE OR COLLECT
Personal Information you provide us directly
We collect certain personal information that you provide to us, including without limitation, names, relationship status, gender, dreams, phone numbers, email addresses, mailing addresses, usernames, contact preferences, social profile URL, billing information, date of birth, geolocation, and other similar information. We use such Personal Information to provide the Services and administer your inquiries. For example, when you register on the Site, if you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Site, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the Services you use.
Other Information automatically collected
In order to provide relevant marketing, offers, and Services to you, we may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, including without limitation Facebook, as well as from other third parties. This information may include your name and profile picture.
We also collect certain information when you visit, use or navigate the Site. This information may not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, geolocation, information about how and when you use the Site and other technical information.
Third party collection
We may partner with third parties to either display advertising on our Site or to manage or operate our Site or features therein. Our third-party partners may use technologies such as cookies or emails to gather information about your activities on other sites in order to provide you advertising based upon your browsing activities and interests. Please also be aware that when you are on the Site, or when you receive an email message from us through the Services, you could be directed to other sites that are beyond our control. There may be links to other sites from the Site or from the email message we send to you that take you outside our Site. These other sites may send their own cookies to visitors, collect data, or solicit personal information and are regulated by their own privacy policies, which we encourage you to review. The privacy policies of these other sites may be significantly different from this Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected therein. Note that when you link to a third-party site from the Site you may see pre-populated data fields with your personal information; however, that information is not available to the third party unless you take certain actions on the third party's site, such as submitting a form. To see how they use this information please refer to their privacy policies.
These third parties include, without limitation:
Analytics & Tracking providers
Revenue Cat (Analytics)
Google LLC (Firebase /BigQuery):
Google LLC (Google play market)
Apple Inc. (Apple Itunes Connect)
Other third-party service providers
Open AI (AI)
Customer IO (communication)
Additional information about collection
You may be able to control the amount of information that is accessible by adjusting your account privacy settings. If you do not want to share this information you should adjust your device privacy settings accordingly. For example:
We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI"), and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites:
Network Advertising Initiative – http: //optout.networkadvertising.org/
Digital Advertising Alliance – http: //optout.aboutads.info/
Digital Advertising Alliance (Canada) – http: //youradchoices.ca/choices
Digital Advertising Alliance (EU) – http: //www.youronlinechoices.com/
DAA AppChoices page – http: //www.aboutads.info/appchoices
For additional information on application personalized advertising opt out, please check the following privacy settings:
iOS : on your device, go to Go to Settings > Privacy > Apple Advertising. Turn off Personalized Ads.
Android : on your device, Go to your Google Account. In the navigation panel, select Data & privacy. Scroll to "Things you've done and places you've been." Under "Ad settings," select Ad personalization. Turn off the switch next to "Ad Personalization is ON."
We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third-party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you. By unsubscribing to such content, we will remove your email address or telephone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
USE OF PERSONAL INFORMATION
We collect and use your Personal Information to manage and enhance your use of the Site or the Services. The type of information we collect can vary depending on how you access, visit, use or otherwise take advantage of the Site or the Services.
We use your Personal Information as follows:
To register a customer or an interested party
To manage user accounts
To perform the contract, we are about to enter into or have entered into with you
To deliver the Services to you
To deliver interest-based content to you, including marketing and advertising material
To carry out research on customer demographics, interests and behaviors
To respond to inquiries and fulfill your requests, such as to send you requested materials, as well as support, information, and materials regarding requested Services
To send administrative information to you, such as changes to our terms, conditions and policies, or other similar information
To respond to legal requests and prevent harm
For other business purposes, like operation of the Site
To personalize your experience on the Site by presenting products and offers tailored to you
Any other purpose with your consent
Where we have stated that your Personal Information is used in order to carry out a contract with you, or to provide the Services to you, and you do not provide that information, we may not be able to respond to your request for Services or enter into a contract with you.
We will only use your Personal Information for the purposes set out above or for other reasons compatible with those original purposes. If we change the purpose for which we use your Personal Information, we will do so with your consent.
REASONS FOR USE OF PERSONAL INFORMATION
We may process your Personal Information if you have given us specific consent to use it for a specific purpose.
When necessary to perform Services.
If it is necessary for our legitimate interest, for example: (i) to keep our records updated; (ii) to explore how customers use our Services; (iii) to offer additional features to our customers; (iv) to prevent fraud or monitor for security vulnerabilities; (v) to keep our Site updated and relevant; (vi) to develop our business; (ix) and to inform our marketing strategy (by delivering Site content and advertising to you).
For our business or commercial purpose, including without limitation, data analysis, audits, fraud and abuse monitoring and prevention, detecting security vulnerabilities, identifying technical errors, for testing products and services, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities, to provide you, or permit selected third parties to provide you with information about products and services we offer. In some circumstances, and subject to consent, to disclose information to a third party that offers goods or services complementary to our own Services.
As we believe to be necessary or appropriate: (i) under applicable law; (ii) to comply with legal process; (iii) to enforce our terms and conditions; (iv) to protect our operations; (v) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (vi) to allow us to pursue available remedies or limit the damages that we may sustain.
How long do we keep your personal infomation?
We will only keep your Personal Information for as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law.
Where we act as a data controller of Personal Information, we retain the Personal Information we collect where we have an ongoing legitimate business need to do so (for example to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize such information, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing, in accordance with applicable laws, until deletion is possible. However, we will make good faith efforts to delete your personal information if you contact us by following the Opt-out mechanism in this Policy, provided that we are not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?
We contract with vendors, consultants, agents, and other service providers (collectively, "Service Providers") to perform certain tasks on our behalf, and we may share your Personal Information with some of them to provide the Services to you, or to otherwise communicate with you, such as to provide marketing assistance or offers on our behalf. When we share your Personal Information, we require the service provider to maintain the privacy, confidentiality, and security of your Personal Information.
Personal Information may be disclosed by you through the Site, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials. This information can appear in public ways, such as through search engines or other publicly available platforms and can be "crawled" or searched by third parties. Please do not post any information that you do not want to reveal to the public at large.
We may also provide your Personal Information to (i) our professional advisors who have the need to access such information for the purpose of advising us; (ii) to any law enforcement body which may have any reasonable requirement to access your personal information; (iii) to any potential third party in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We do not share information that could identify you personally with our third-party advertising partners (as listed above) for the purposes of advertising, remarketing and behavioral advertising based on your use of the Site.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. We will continue to process such data in accordance with this Policy. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Policy.
Do we transfer your PERSONAL INFORMATION INTERNATIONALLY?
Your Personal Information may be transferred outside of the United Kingdom ("UK") to the European Economic Area ("EEA") and outside of the UK and/or EEA to the United States ("US"). We will put in place adequate measures to ensure that your Personal Information is kept secure (and such adequate measures shall include: (i) transferring to a jurisdiction which the UK and/or European Commission recognises as providing adequate protection for the rights and freedoms of data subjects in connection with the processing of the Personal Information; (ii) transferring in accordance to the EU and UK General Data Protection Regulation (collectively "GDPR"); and (iii) transferring pursuant to Standard Contractual Clauses ("Model Clauses") in accordance with UK law, Switzerland law, and/or EEA decisions on transferring personal information.
However, if you are accessing our Site from outside the UK, your personal information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Site or disclosing information to us you consent to the transfer of information to countries outside of your country of residence, which could have different data protection rules than those of your country or the country in which you were located when you initially provided the information. We ensure that the Service Providers recipient of your Personal Information offers an adequate level of protection and security, for instance by entering into the appropriate back-to-back agreements and, if required, standard contractual clauses or an alternative mechanism for the transfer of data as approved by GDPR or other applicable regulators or legislators.
Where we are a processor on your behalf as a controller, we act under our Data Processing Agreement ("DPA") [(link to DPA)](https: //dreamapp.io/dpa). This DPA sets out our commitment to privacy and security when processing personal information in connection with the provision of the Services for the transfer of personal information outside the EEA, UK, or Switzerland.
How do we keep your personal data secure?
We have implemented appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your Personal Information to those employees or Service Providers (see above) who have a business need-to-know. We have put procedures in place to deal with any suspected data security breach and will, to the extent applicable, notify you and any applicable regulator of a suspected breach where the breach may cause a risk to you. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your Personal Information, transmission of Personal Information to and from our Site is at your own risk. You should only access the Site within a secure environment. Please also note that our security procedures mean that we may occasionally request proof of identity before we are able to disclose to you the personal information we collect from you.
What rights do you have over your personal data?
In some regions, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your Personal Information. To make such a request, please use the contact information provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your Personal Information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
EEA, UK, Switzerland
If you are a resident in the EEA, Switzerland, or UK, your rights under GDPR include: (i) request access to and obtain a copy of your personal data; (ii) request rectification (or correction) of inaccurate personal data you have provided; (iii) request erasure (or deletion) of personal data that is no longer necessary to fulfill the purposes for which it was collected, or does not need to be retained for other legitimate purposes; (iv) restrict or object to the processing of your personal data; and (v) if applicable, request your personal data be ported (transferred) to another company.
If you are a resident in the EEA, Switzerland, or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http: //ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm; https://ico.org.uk/.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https: //www.edoeb.admin.ch/edoeb/en/home.html.
If you are a California resident, you can make certain requests regarding your personal information, including: (i) you may request access to a copy of the personal Information we have about you, including a list of categories of your personal information that we have shared with another company for a business purpose; (ii) you may request that we delete your personal information; (iii) you may request that we stop sharing your personal information; or (iv) you may request the right not to be discriminated against. You can find pertinent authority here: https: //oag.ca.gov/privacy.
CCPA Privacy Notice
California Consumer Privacy Act of 2018, Cal. Civil Code § 1798.100 et seq. ("CCPA"), defines a "resident" as: (i) every individual who is in the State of California for other than a temporary or transitory purpose and (ii) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose.
For the purposes of this notice to residents, please check our CCPA Privacy Notice [(link to CCPA Notice)](https: //dreamapp.io/ccpa).
For additional information as to how to exercise your rights, or if you are unsure about your rights or are concerned about how your personal information may be processed, please contact us at support@Dreamapp.io.
WHAT IS the OPT-OUT MECHANISM?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at support@Dreamapp.io.
WHAT ABOUT CHILDREN?
We are committed to protecting the privacy of children. The Site is not intended for children, and we do not intentionally or knowingly collect information about children under the age of 18. If you believe that we may have collected Personal Information from someone under the age of 18, please contact us by email support@Dreamapp.io and we will take the required steps to delete such information and (or) delete the account. To the extent we commence to provide services that are directed to or likely to be used by children, we will only accept an adult, parent, guardian, or caretaker's express consent on behalf of any child under the age of 18, prior to the collection any such Personal Information.
DO WE MAKE UPDATES TO THIS POLICY NOTICE?
We may update this Policy from time to time. The updated version will be indicated by an updated revised date and the updated version will be effective as soon as it is accessible. Your use of the Site after an updated privacy notice becomes effective will indicate your acceptance; therefore, we encourage you to periodically review this Policy in order to keep apprised of our current privacy statement.
HOW CAN YOU CONTACT US?
If you have any questions about this Policy or about the ways we use your Personal Information, please contact us at:
190 Carrara Tower 250 City Road
London, England EC1V 2PU
You can also contact us by email at support@Dreamapp.io.
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